Delivery

Orders are placed on this website only. We do not take orders or deliver over email, Messenger or WhatsApp. Delivery takes between 5 minutes and 3 hours from the moment your payment is confirmed. In unusual cases it can take up to 24 hours; if it will, we tell you on WhatsApp and you may ask for a refund instead. We do not accept urgent-delivery requests. Please read the delivery time before ordering. Give a working WhatsApp number in the correct format. We message you there when the order is delivered.

Warranty

Every product carries a warranty for the period you paid for. If it stops working, message us on WhatsApp and we will repair or replace it. The warranty does not cover: a problem you caused by changing the account password or recovery details; a problem caused by your own device; or an account closed because the platform’s own rules were broken. Our service hours are 10:00 AM to 1:00 AM. We answer within those hours and ask for your patience outside them. Support is given on WhatsApp or our Facebook page, not by email.

Using your subscription

Do not change the password, email or recovery details of a shared account. Doing so ends the warranty and the subscription, with no refund. A shared account is for you alone. Reselling or passing on the login ends the subscription with no refund. We ask for the same courtesy we give. Abuse directed at our staff ends the subscription with no refund.